Business process modelling is the activity of representing the processes of an enterprise
so that those processes can be analysed and improved through organisational change.
Developing a process model formalises the analysis undertaken and adds the necessary
rigour to ensure that process optimisation occurs.
At FTP Development we use the modelling tool Business Process Management Notation
(BPMN) as a means to capture and communicate business process models via a graphical
flowcharting approach. BPMN offers a number of benefits, including
It uses a standard notation that is readily understandable by all organisational
stakeholders, both business and technical.
It gives the means to reduce the gap between process design and implementation.
BUSINESS PROCESS MANAGEMENT (BPM)
BPM could perhaps best be described as a ‘process optimisation process’. It is a
holistic management approach aimed at aligning all aspects of an organisation with
the wants and needs of the client by attempting to continuously improve processes.
BPM aligned organisations can be more efficient, more effective and more capable
of change than the traditional hierarchical, functionally focussed organisation.
We can help you achieve better results through adoption of this discipline in your
BUSINESS PROCESS DESIGN & REENGINEERING
Process design and reengineering encompasses both the identification of existing
‘as-is’ processes and the design of ‘to-be’ processes that improve on the status
quo. Introducing a new process or changing an established one can yield significant
Improving Return on Investment (ROI)
Improving customer satisfaction
Attracting new customers
Retaining existing customers
We help you to identify new process designs and opportunities for change. We’ll do
Helping you identify the business context within which the process change is required.
Working with business and IT/IS stakeholders to discover your ‘as-is’ processes.
Driving design sessions that develop the new ‘to-be’ processes.
Assisting in capturing and communicating the process design outcomes.
A strong focus on business processes can help an organisation break down structural
and departmental barriers, avoid functional silos, and add value to both customer
and organisation via increased effectiveness and increased efficiency. We can assist
you in achieving these benefits with our solid background in this area by focussing
on the interrelated elements set out below.